Privacy Policy

Karate.support AG · Headquartered in Zürich, Switzerland · Last updated: 22 April 2025

We collect only what we need, protect it to Swiss and EU standards, and give you full control over your data.

GDPR + nDSG
Data Standard
10
Data Categories
8
Your Rights
10 days
DPO Response

Our Privacy Commitment

We collect the minimum necessary
We only collect data that is genuinely needed to deliver the services you use. We do not collect data speculatively.
We do not sell your data
Your personal data is never sold to advertisers, data brokers, or any third party for commercial purposes.
You have full control
You can export, correct, restrict, or delete your data at any time through Settings or by contacting our DPO.
Swiss and EU standards
We apply GDPR (EU) and nDSG (Swiss data protection law) — the strictest data protection standards in the world.
Transparent AI use
Where AI processes your data, we tell you what data is used, how it is protected, and what it is used for.

Data Retention Summary

Active account data
Required for service delivery
Duration of membership
Required by law
Training logs and personal progress
User request and coach continuity
Membership + 1 year
Deletable on request
Competition records and belt grades
Permanent athletic record — historical sporting integrity
Indefinite
Required by law
Payment and billing records
Swiss accounting law requirement
7 years
Required by law
Support and welfare communications
Legal compliance and dispute resolution
3 years
Required by law
Usage and analytics data
Platform performance improvement
13 months
Deletable on request
AI chat and analysis interactions
Quality assurance and fraud detection
6 months after last use
Deletable on request
Deleted account backup
Account recovery window before permanent deletion
90 days
Required by law